FaceCoach — Last updated: May 6, 2026
FaceCoach ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, process, store, and safeguard your information when you use the FaceCoach mobile application and related services.
When you use FaceCoach, we may collect the following information:
We use collected information solely to:
FaceCoach does not perform biometric identification, facial recognition, identity verification, or create biometric identifiers or biometric templates. Facial data is not used for advertising, tracking, profiling, or AI model training.
This section consolidates all information about how FaceCoach handles face data, including collection, use, disclosure, sharing, retention, and deletion.
FaceCoach collects facial images (photos or camera captures) that you voluntarily upload or capture within the app. From those images, we derive non-identifying facial analysis data including facial proportions, symmetry metrics, skin quality indicators, and aesthetic scores. We do not collect face data automatically or passively — collection occurs only when you explicitly take or upload a photo for analysis.
Face data is used solely to provide the facial analysis service you request. Specifically, we use it to: generate facial analysis scores and metrics, produce personalised improvement action plans, create before-and-after enhancement previews, and allow you to track your progress over time. FaceCoach does not perform biometric identification, facial recognition, or identity verification. We do not create biometric identifiers or biometric templates. Face data is never used for advertising, user tracking, profiling, or AI model training.
Facial images are transmitted transiently to a third-party AI service provider (Google Gemini) solely to generate the analysis you request. The AI provider processes the image and returns results — it does not retain your facial images, does not use them for model training, and does not perform biometric identification. Images are stored temporarily on Cloudflare R2 (encrypted at rest) during processing, then deleted from our servers once cached locally on your device. FaceCoach does not sell, rent, or share face data with advertisers, data brokers, or any other third parties.
Facial images are not retained on FaceCoach servers beyond the time needed for processing (typically seconds). After processing, images are deleted from our cloud storage and retained only locally on your device. Analysis results are stored locally on your device until you choose to delete them. FaceCoach does not maintain backups of deleted facial data. When you delete your data (via the "Delete All My Data" option in app settings), all facial images and analysis results are permanently and irreversibly removed.
Facial images are processed only after explicit user action (capturing or uploading an image). Users may withdraw consent and delete their facial images and analysis data at any time within the app. Core app functionality is not dependent on providing optional personal information.
We take the privacy of your photos seriously. Your photos are encrypted in transit and at rest. We do not share your photos with third parties for marketing or advertising purposes. You can delete your photos and analysis history at any time from within the app.
FaceCoach offers optional subscription purchases to unlock additional features. Purchases are processed entirely by Apple through the App Store. We use RevenueCat to manage subscription entitlements. RevenueCat may collect anonymous purchase data and device identifiers as described in their privacy policy.
Your data is stored securely using industry-standard encryption. Photos submitted for analysis are stored on Cloudflare R2 with encryption at rest. We apply appropriate technical and organisational safeguards consistent with Apple's security and privacy standards. We retain your data only as long as necessary to provide the service or as required by law.
To perform AI-powered facial analysis, facial images are transmitted transiently to a third-party AI service provider solely to generate the requested analysis.
FaceCoach also uses the following third-party services:
FaceCoach does not sell, rent, or share facial data for marketing purposes. No facial data is shared with advertisers or data brokers. All third-party service providers are required to provide data protection and security standards equal to or greater than those described in this Privacy Policy.
FaceCoach uses the TikTok App Events SDK to measure the effectiveness of advertising campaigns. With your permission (via Apple's App Tracking Transparency prompt), the SDK may access your device's advertising identifier (IDFA) to attribute app installs and in-app events to advertising campaigns. You can opt out of tracking at any time by declining the tracking prompt or by going to Settings > Privacy > Tracking on your device. If you opt out, the SDK will continue to function but will not access your IDFA for ad attribution. Facial images and facial analysis data are never shared with advertising partners.
FaceCoach does not retain facial images on its own servers beyond what is necessary for processing. Facial images and analysis data remain stored on your device and in your private cloud storage until deleted by you. Upon deletion, facial data is permanently removed. FaceCoach does not maintain backups of deleted facial images.
You have the right to:
To exercise these rights, contact us using the details below.
FaceCoach is not directed at children under 13. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us immediately.
We may update this policy from time to time. Any changes will be posted on this page with an updated date. Continued use of the app after changes constitutes acceptance of the updated policy.
If you have questions about this policy, contact us at fred@frederickjames.net.